Circulation
This service includes membership registration, borrowing/returning, and reservation of materials. All ISM members are required to register as members of the Resource Center to be able to borrow reading materials
Reference Inquiries
This service is provided to meet the information needs of users by assisting them in obtaining accurate and current information. Users can make inquiries by visiting the library in person or through inquiry forms, email, and phone calls.
Current and Selective Information Awareness
This service is offered through the provision of the following:
- Distribution of Selected Magazine/Journal Articles via email and social media to ISM members.
- Distribution of Selected Resource Center Reading Material Synopses List via email to ISM and KPWKM members.
- Distribution of “Cakna Bahasa” via the ISM Resource Center’s social media.
- New book exhibitions.
Bulk Loan
A service provided by the National Library of Malaysia (PNM) to supplement reading material collections for libraries/institutions/departments without a fixed allocation for extensive book acquisitions.
Interlibrary Loan
The ISM Resource Center provides inter-library loan services through the Inter Library Loan (ILL) system via the National Union Catalog System (KIK) of the National Library of Malaysia (PNM). Through this service, ISM members can borrow reading materials from other libraries via the ISM Resource Center without having to visit those libraries.
User Education and Information Literacy
This service is conducted to guide and enhance users' information literacy levels in searching for authentic, accurate, and up-to-date materials and information.
ISBN and ISSN Application
The ISM Resource Center provides services to assist Clusters in obtaining ISBN/ISSN numbers from the National Library of Malaysia for each ISM publication to be released. This service is offered free of charge to government and private department/agency publishers.